322bd Privacy Policy — Your Data Is Fully Secure With Us

1 Introduction

322bd is one of Bangladesh's most trusted online gaming platforms. We believe your personal information belongs to you, and protecting it is both our ethical and legal responsibility. This Privacy Policy applies to the 322bd website, mobile app, and all associated services.

When you register, log in, or use any service on 322bd, you voluntarily provide certain information. This Privacy Policy clearly explains what types of data are collected, how that data is used, how long it is retained, and when it may be shared with third parties.

322bd consistently follows international data protection standards. We ensure that your personal information is never collected unnecessarily, and that any data collected is used only for specific, legitimate purposes.

2 What Information We Collect

322bd collects two types of information — what you provide directly and what is collected automatically while you use the platform. Details are outlined below:

Information provided directly:

• Name, mobile number, and date of birth (collected at registration).
• National ID number or passport number (collected during KYC verification).
• Mobile banking number — bKash, Nagad, or Rocket (required at payment).
• Username and password (created at account setup).
• Messages and attachments you provide when contacting support.

Automatically collected information:

• IP address and device type (mobile/desktop).
• Browser type and operating system.
• Logs of your activity on the platform (login times, game history).
• Cookie and session data.
• Referral source (the link you came from).

3 How We Use Your Information

322bd uses collected data only for specific, legitimate purposes. Each use case is outlined in the list below:

4 Data Retention & Retention Period

322bd does not retain your personal information longer than necessary. How long data is kept depends on the type of information and applicable legal requirements.

• Account information is retained for up to 5 years after account closure, as required by legal obligations.
• Transaction records (deposits/withdrawals) are retained for a minimum of 5 years.
• Game logs are typically retained for up to 1 year.
• Support conversations are retained for up to 2 years.
• Cookie data is deleted at the end of a session or after a maximum of 1 year.

5 Data Sharing & Third Parties

322bd never sells your personal information to third parties. However, your data may be shared in the limited circumstances listed below:

• Payment Processor: Necessary information is shared with bKash, Nagad, and Rocket to facilitate deposits and withdrawals.
• Game Software Provider: Limited data is shared with licensed software companies that operate the games.
• Law Enforcement: Information may be disclosed in response to a valid court order or directive from a government authority.
• Fraud Prevention: In specific circumstances, information may be verified to maintain platform security.

6 Cookie Policy

322bd uses cookies on its website and app. Cookies are small data files stored on your device that help improve your experience. We use three types of cookies:

• Essential cookies: Required to maintain login sessions and ensure security; these cannot be disabled.
• Performance Cookies: Helps analyze which sections of the platform are used most frequently.
• Preference Cookies: Remembers your language and theme preferences.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain services, including login functionality.

7 Your Data Rights

As a 322bd user, you have full control over your own data. You may exercise the following rights at any time:

• Right to Access: You have the right to request what personal information 322bd holds about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You may request that processing of your data be restricted for specific uses.
• Data Portability: You may request a copy of your data in a readable format.
• Right to Withdraw Consent: You may withdraw your consent to data processing at any time.

8 Security Measures

322bd uses industry-leading technology and practices to protect your information. Our security framework is multi-layered, safeguarding your data from both external and internal threats.

• 256-bit SSL/TLS encryption — all data transfers are fully secured.
• Two-Factor Authentication (2FA) — an additional layer of security for your account.
• Regular security audits — conducted by independent third-party experts.
• DDoS protection — to ensure platform stability and uptime.
• Encrypted database — stored data is kept in an encrypted state.
• Access control — only authorized personnel can access specific data.

9 Children's Privacy

322bd strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• If any minor's information has been collected by mistake, it will be deleted immediately upon notification from a parent or guardian.
• Parents are encouraged to regularly monitor their children's online activity.

10 Privacy Policy Updates

322bd may update this Privacy Policy at any time. When changes are made, the "Last Updated" date on this page will be revised. For significant changes, registered members will be notified via SMS or app notification.

Continued use of 322bd following any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

11 Contact & Complaints

For any questions, concerns, or complaints regarding the Privacy Policy, please contact our dedicated Data Protection team:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Log in to the platform for direct chat support.
• Responses are typically provided within 1–3 business days.